General

Report to Export Manager,

Based in Auckland, New Zealand

Key Responsibilities:

• Be responsible for arranging and completing all associated export paperwork, cooperate with other parties to ensure it’s all legal and legitimate，data Entry and processing of data in system
• Keep effective and efficient communication with team members and other departments to ensure the smooth of workflow.
• Request Shipping Instruction from customers via email and submit the SLI to Shipping line within same day
• After received draft BL from Shipping line, send BL draft for customer to check
• Follow up with Shipping line if any amendment
• Prepare shipping certificate and review clauses, if any
• Ensure the details on BL are correct.
• Provide customer service with professional manner, be able to provide solutions.
• Print/Send final BLs and invoices for customer collection
• Report to import manager on regular basis, provide facts and suggestions on the clients’/shipping lines’ feedback, workload and workflow, etc.
• Work with positive ‘can-do’ attitude and also with commercial sense.

Essential Skills & Experience:

• International trade/Shipping/logistics industry knowledge
• Good communication and customer service skills
• Fast and accurate processing skills.
• Attention to detail.
• Fluent in writing Mandarin and English.
• Able to work under pressure, ability to meet deadline

Team player

Report to: Import Manager

Based in: Auckland, New Zealand

Key Responsibilities:

• Be responsible for arranging and completing all associated paperwork, cooperate with other parties to ensure it’s all legal and legitimate，data Entry and processing of data in system
• Keep effective and efficient communication with team members and other departments to ensure the smooth of workflow.
• Be able to negotiate with suppliers and manage to deal with difficult situations in order to meet timescales. (e.g., cut-off, special requirement)
• Provide customer service with professional manner, be able to provide solutions.
• Report to import manager on regular basis, provide facts and suggestions on the clients’/suppliers’ feedback, workload and workflow, etc.
• Work with positive ‘can-do’ attitude and also with commercial sense.

Essential Skills & Experience:

• International trade/Shipping/logistics industry knowledge
• Good & Clear communication skills, both written and oral.
• EDI Cargowise knowledge a plus
• Import Operations – Predominantly Sea freight with some air freight.
• Good documentation skills including knowledge of INCO Terms.
• Problem solving skills solving, ability to work under pressure of tight time constraints
• Fast and accurate processing skills.
• Attention to detail.
• Good geographical knowledge, both global and locally.
• Team player