Report to Export Manager,
Based in Auckland, New Zealand
Key Responsibilities:
- Be responsible for arranging and completing all associated export paperwork, cooperate with other parties to ensure it’s all legal and legitimate，data Entry and processing of data in system
- Keep effective and efficient communication with team members and other departments to ensure the smooth of workflow.
- Request Shipping Instruction from customers via email and submit the SLI to Shipping line within same day
- After received draft BL from Shipping line, send BL draft for customer to check
- Follow up with Shipping line if any amendment
- Prepare shipping certificate and review clauses, if any
- Ensure the details on BL are correct.
- Provide customer service with professional manner, be able to provide solutions.
- Print/Send final BLs and invoices for customer collection
- Report to import manager on regular basis, provide facts and suggestions on the clients’/shipping lines’ feedback, workload and workflow, etc.
- Work with positive ‘can-do’ attitude and also with commercial sense.
Essential Skills & Experience:
- International trade/Shipping/logistics industry knowledge
- Good communication and customer service skills
- Fast and accurate processing skills.
- Attention to detail.
- Fluent in writing Mandarin and English.
- Able to work under pressure, ability to meet deadline
Team player
